Privacy Policy

Last Updated: November 22, 2025

We take your privacy seriously. Learn how we collect, use, and protect your information.

1

Your Privacy Matters

How we protect your information

Appment is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our app.

Transparent Policy: We follow the laws of Jordan and international best practices to keep your data safe.

2

What Information We Collect

Information you provide and automatic data

Information You Give Us

  • Your name and contact info (email, phone)
  • Profile photo or avatar
  • Account login information (password is encrypted)
  • Payment details (handled securely by PayTabs or Stripe)
  • How you want to receive notifications
  • Messages and feedback you send us

Information We Collect Automatically

  • Device type and operating system
  • How you use the app (which features you click on)
  • Your location (only if you allow it)
  • Information to send you push notifications

You're in Control: You always decide if you want to share location data or receive notifications. Just change your settings!

3

How We Use Your Information

Why we need your data

We use your information to:

Make the app work and send you confirmations
Connect clients with merchants safely
Process payments securely
Send you appointment reminders and notifications
Help you when you contact customer support
Improve the app based on how people use it
4

Who We Share Your Data With

Who has access to your information

We Only Share With

  • Payment Companies

    PayTabs and Stripe—to process your payments safely

  • Cloud Servers

    To store your data securely (we use trusted providers)

  • Booking Info

    Merchants see your name for confirmed appointments

  • When Required by Law

    Courts or government authorities if legally required

Safe Sharing: We never sell your data to advertisers or third parties. Period.

5

How We Protect Your Data

Security measures we use

🔐 Encryption for all your data
🛡️ Secure login requirements
🔍 Regular security checks
✓ International security standards
💳 Safe payment processing

Data Breach? If there's ever a security issue, we'll notify you within 72 hours and tell the authorities as required by law.

6

Your Privacy Rights

What you can do with your data

You have the right to:

  • 👀 See

    Ask to see all the data we have about you

  • ✏️ Fix

    Update or correct any wrong information

  • 🗑️ Delete

    Ask us to delete your data

  • ⬇️ Download

    Get your data in a readable format

  • 🚫 Opt-Out

    Stop receiving promotional emails

How to Exercise Your Rights

  • Change your privacy settings in the app
  • Email us at info@appment.io
  • Use the "Delete Account" feature in your profile
7

How Long We Keep Your Data

Data retention timeline

Active Account

Data kept while your account is active

After You Delete

Kept for 7 years for taxes and legal reasons

Payment Records

Kept for 10 years (required by law)

Marketing

Deleted right away if you opt-out

8

Cookies & Tracking

How we track usage

We use cookies and tracking to help the app work better:

  • 🔧 Essential cookies: Required for the app to function
  • 📊 Analytics cookies: To understand how you use the app
  • ⚙️ Preference cookies: To remember your settings
9

Third-Party Services

Services we use

We use these trusted services, which have their own privacy policies:

PayTabs

Secure payment processing

Stripe

International payment processing

Apple App Store & Google Play

App distribution

10

Questions About Your Privacy?

How to reach us

Get in Touch

Email us at info@appment.io

By using Appment, you agree to this Privacy Policy. We respect your privacy and are committed to being transparent about how we use your data. Thank you for trusting us! 🤝